Privacy Policy
Discover Our Legacy of Indian Sweets
This Privacy Policy describes how Kaushik Bhandar, located at Opposite Shiv Mandir, Dinabandhu Lane, Rangrej Gali, Upper Bazar, Ranchi, Jharkhand – 834001, (“we,” “our,” or “us”) collects, uses, and protects your information when you communicate with us through RCS (Rich Communication Services) or any related messaging platforms.
Information We Collect
When you interact with Kaushik Bhandar via RCS or other communication channels, we may collect the following types of information:
a. Personal Information
Name
Mobile number
Email address (if shared)
Delivery address or location (when necessary for service or delivery)
b. Non-Personal / Technical Information
Device type and network details
Message metadata (time, delivery status, etc.)
Interaction history (e.g., messages sent, orders placed, feedback shared)
How We Use Your Information
Your information is used only for legitimate business purposes, including:
Processing and fulfilling your product orders
Providing order confirmations, receipts, and delivery updates via RCS
Sending promotional messages, offers, and discounts (with your consent)
Responding to customer service queries
Improving our services and communication efficiency
We do not sell, rent, or trade your personal information with any third parties.
Information Sharing and Disclosure
We may share information only in the following cases:
Service Providers: Trusted third-party partners who help deliver messages, manage orders, or process payments.
Legal Compliance: If required by law or government authorities under applicable Indian regulations.
Business Operations: To maintain or upgrade our communication systems securely.
All third parties are bound by confidentiality and data protection obligations.
Data Retention
We retain your information only as long as necessary to fulfill the purposes described above, or as required by law. When no longer needed, the data will be securely deleted.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorised access, disclosure, alteration, or destruction. However, no digital communication system is 100% secure, and users are encouraged to share information responsibly.
Your Rights and Choices
You have the right to:
Access or correct your personal information
Withdraw consent for promotional messages
Request deletion of your data (subject to legal and operational constraints)
To exercise these rights, please contact us at:
📞 8862942475 / 9431176888 / 9431325530
📧 rajesh.kaushik@kaushikbhandar.com
RCS Message Usage
By opting into our RCS messaging service, you agree to receive transactional and promotional communications from Kaushik Bhandar. Standard data charges may apply depending on your carrier.
You can opt out anytime by replying STOP or contacting us directly.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be available upon request or shared through our RCS communication.
Contact Us
For questions, feedback, or privacy-related concerns, please contact:
Kaushik Bhandar
Opposite Shiv Mandir, Dinabandhu Lane, Rangrej Gali,
Upper Bazar, Ranchi, Jharkhand – 834001
📞 Mobile : 8862942475 / 9431176888 / 9431325530
📧 Email : rajesh.kaushik@kaushikbhandar.com